Privacy Policy
1. Introduction
Blue Naartjie (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 2013 (“POPIA”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website.
By using our website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the website.
2. Information We Collect
We may collect and process the following types of personal information:
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Personal details such as your name, email address, phone number, and billing/delivery addresses.
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Transaction information when you purchase goods or services.
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Technical information such as your IP address, browser type, device information, and browsing behavior.
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Communication records such as when you contact us via email, forms, or customer support.
3. How We Use Your Information
Your personal information may be used for the following purposes:
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To provide and deliver our products and services.
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To process payments and manage your orders.
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To communicate with you, including responding to inquiries.
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To improve our website, services, and customer experience.
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To comply with legal and regulatory obligations.
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For marketing purposes (only where you have consented or as permitted by law).
4. Sharing of Information
We do not sell or rent your personal information. However, we may share your information:
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With trusted service providers who help us operate our business (e.g., payment processors, delivery companies, IT support).
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When required by law, regulation, or court order.
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To protect our legal rights, safety, and security, or that of others.
5. Data Security
We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, loss, misuse, or alteration. However, no data transmission over the internet can be guaranteed as completely secure.
6. Your Rights
Under POPIA, you have the right to:
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Request access to the personal information we hold about you.
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Request correction or deletion of your personal information.
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Withdraw consent where processing is based on consent.
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Object to certain types of processing, including direct marketing.
To exercise these rights, please contact us using the details below.
7. Cookies
Our website may use cookies and similar technologies to improve functionality, analyze traffic, and personalize your experience. You can control cookies through your browser settings.
8. Retention of Information
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law.
9. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices of third-party sites and encourage you to read their privacy policies.
10. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the “Effective Date” updated accordingly. Continued use of our website after such updates constitutes your acceptance of the revised policy.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Blue Naartjie
Email: info@bluenaartjie.co.za
Phone: +27 27 71 139 8380